Business Process Audit
A FormShare Business Process Audit will provide your management team a clear and concise roadmap to improving processes and becoming more process-centric to guide their management, measurement and investment decisions. The Business Process Audit is designed to provide an objective evaluation of how a company’s business process change practices compare with industry best practices, and identifies alternative approaches to becoming a more process centric organization. The audit report describes where the company is today, suggests changes the company might undertake and discusses the benefits and consequences the alternative changes might achieve.
FormShare’s Business Process Audit is the most critical component of a successful Business Process Management solution. This description of FormShare’s approach to our Business Process Audit is in three parts:
The Process
Some business process audits are conducted across the enterprise, however most focus on a division or a subsidiary. FormShare identifies the data flows that constitute daily business activities initially through meetings with the client manager to define the scope of the audit and then a thorough gathering of information from both inside and outside the company through questionnaires, phone calls and on site interviews. An important ingredient in this process is the interaction between onsite manufacturing personnel, engineers, systems analysts and FormShare’s analyst.
As this interaction and discussion proceeds, FormShare begins to uncover and analyze additional areas of opportunity to increase employee productivity, streamline information flows, perform paperless transactions and eliminate manual record keeping. Throughout this process, FormShare seeks to eliminate duplicate data entry, abolish error-prone methods of data collection and reduce the cycle and time costs required to accomplish tasks and post transactions.
Following are typical areas reviewed in a BPA:
- Website Management
- Opportunity Management
- Resource Management
- Project Management
- Purchasing Workflows
- Revenue and Cost Accounting
- Timesheet Management
- Labor Management
- Expense Management
- Invoicing
- Request and Issue Tracking
- Knowledge Management Performance Analysis
The Deliverable
FormShare’s deliverable from this analysis is a detailed project implementation plan. The Business Processes proposed by FormShare will reflect the impact of functional consolidation of tasks and integration of information flows. These new flows will highlight the benefits of easy, fast and accurate integrated Automated Data Collection.
The plan will also include:
- A review of business processes from an efficiency standpoint
- Target areas that are important to track for success measurement
- Establishment of Key Performance Indicators
- Documentation and assessments of current business practices
- Demonstration of how FormShare can increase efficiency and profitability by tracking key performance information in real-time
The Result
FormShare’s Business Process Audit maximizes your return on investment in an automation project. FormShare’s analysts act as educators and team facilitators as they work side by side with your team to define implementation tasks, establish priorities and monitor project progress.
Email: info@formshare.com
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